Privacy Policy

SUDO127 TECHNOLOGY SDN. BHD. ("we," "our," or "us") is committed to protecting your privacy in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We collect information in the following ways:

• Personal Information: Name, email address, phone number, company details, job title, and any other information you voluntarily provide through our contact forms, consultations, or project discussions.
• Business Information: Company details, business requirements, technical specifications, project goals, budget information, and strategic plans shared during our consultations and project development.
• Technical Data: System specifications, existing technology stack, security requirements, integration needs, and performance metrics related to your projects.
• Communication Records: Records of our conversations, emails, project discussions, meeting notes, and any correspondence related to your projects.
• Website Analytics: IP address, browser type, device information, pages visited, time spent on site, and other usage data to improve our website and services.
• Payment Information: Billing details, payment history, and transaction records (processed securely through third-party payment processors).

We use the information we collect to:

• Provide and improve our custom development, system integration, and tech consulting services
• Communicate with you about your projects and our services
• Understand your business needs to deliver better solutions
• Maintain project documentation and support records
• Comply with legal and regulatory requirements

As a Malaysian company, we strictly comply with the Personal Data Protection Act (PDPA) 2010 and related regulations:

• Data Processing Principles: We process personal data lawfully, fairly, and transparently in accordance with PDPA requirements.
• Purpose Limitation: We only collect and process personal data for specific, legitimate business purposes related to our services.
• Data Minimization: We collect only the minimum amount of personal data necessary for our business operations.
• Accuracy: We take reasonable steps to ensure personal data is accurate, complete, and up-to-date.
• Storage Limitation: We retain personal data only for as long as necessary for the purposes for which it was collected.
• Cross-Border Transfers: Any international data transfers comply with PDPA requirements and include appropriate safeguards.

We take data security seriously and implement appropriate measures to protect your information:

• Encryption: All sensitive data is encrypted both in transit and at rest
• Access Controls: Limited access to your information on a need-to-know basis
• Secure Storage: Your data is stored in secure, encrypted environments
• Regular Updates: We maintain up-to-date security practices and systems

Our Commitment: "Your data stays safe, always. No exceptions." - This is one of our core values.

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• When required by law or legal process
• To protect our rights, property, or safety, or that of our clients
• With your explicit consent
• In connection with a business transfer or acquisition (with notice to affected clients)

We retain your information for as long as necessary to:

• Provide ongoing support for your projects
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services based on historical project data

When we no longer need your information, we will securely delete or anonymize it.

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information for certain purposes

Our website may use cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings

You can control cookie settings through your browser preferences.

If you are located outside Malaysia, please note that your information may be transferred to and processed in Malaysia, where our company is registered. We ensure appropriate safeguards are in place for any international data transfers.

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Informing you during our regular communications

If you have any questions about this privacy policy or our data practices, please contact us:

• Website: www.sudo127.com/support
• Company: SUDO127 TECHNOLOGY SDN. BHD.
• Registration: 202501016168 (1617582-D)