Terms and Conditions

Company Name: SUDO127 TECHNOLOGY SDN. BHD.

Registration Number: 202501016168 (1617582-D)

Website: www.sudo127.com

SUDO127 TECHNOLOGY SDN. BHD. provides comprehensive technology services including:

• Custom Software Development: Web applications, mobile apps, desktop software, and enterprise solutions tailored to your specific business requirements. We use modern technologies including React, Node.js, Python, and cloud platforms.
• System Integration & API Development: Connecting disparate systems, building APIs, and creating seamless data flow between your existing and new applications.
• Cloud Solutions & DevOps: Cloud migration, infrastructure setup, CI/CD pipelines, and automated deployment solutions using AWS, Azure, and Google Cloud Platform.
• Digital Transformation Consulting: Strategic technology planning, process automation, and digital workflow optimization for Malaysian businesses.
• Maintenance & Support: Ongoing technical support, bug fixes, security updates, and system monitoring for all delivered solutions.

By engaging our services, you agree to the following terms:

• Project Scope: All services are provided on a project-by-project basis with detailed scope, timeline, and deliverables outlined in individual service agreements.
• Payment Terms: Payment schedules will be specified in each project contract. We accept bank transfers, credit cards, and other agreed payment methods. Late payments may incur additional charges.
• Confidentiality: We maintain strict confidentiality regarding your business information, trade secrets, and project details. All team members sign non-disclosure agreements.
• Intellectual Property: All custom code, designs, and solutions created specifically for your project will be transferred to you upon full payment. Third-party libraries and frameworks remain under their respective licenses.
• Change Requests: Any changes to project scope must be documented and may result in additional charges and timeline adjustments.
• Testing & Quality Assurance: All deliverables undergo rigorous testing before handover. We provide a warranty period for bug fixes and minor adjustments.

As a Malaysian company, we comply with all applicable laws and regulations:

• Personal Data Protection Act (PDPA) 2010: We comply with Malaysia's data protection laws and ensure proper handling of personal data.
• Companies Act 2016: We operate under Malaysian company law and maintain proper corporate governance.
• Digital Economy & E-Commerce: We follow guidelines set by the Malaysian Communications and Multimedia Commission (MCMC).
• Tax Compliance: All transactions are subject to Malaysian tax laws including SST (Sales and Service Tax) where applicable.
• Cybersecurity: We adhere to Malaysia's cybersecurity guidelines and implement appropriate security measures.

Our commitment to quality is based on these core values:

• Fresh Ideas: We love finding new ways to solve old problems
• It Just Works: No crashes, no surprises, just solid tech you can trust
• Room to Grow: We build with tomorrow in mind, not just today
• Lock It Down: Your data stays safe, always. No exceptions.

SUDO127 TECHNOLOGY SDN. BHD. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

For questions regarding these terms and conditions, please contact us through our support page at www.sudo127.com/support.

We reserve the right to modify these terms at any time. We will notify clients of any material changes via email or through our website. Continued use of our services after such modifications constitutes acceptance of the updated terms.